Privacy
Your privacy comes first
We use only the details needed to confirm and deliver your order, keeping the product and address private.
Information we collect
- Your name, WhatsApp number, and delivery address to fulfil the order.
- Your email address if you choose to receive order details by email.
- Product choices and order notes that you enter yourself.
How we use your information
We use your information to answer enquiries, confirm the address on WhatsApp, prepare and deliver the order, and handle support or cancellation requests. We do not sell your data or use it for advertising without separate permission.
WhatsApp and delivery partners
We may share your name, phone number, and address with the courier only as needed to deliver the order. A map location is requested only when it helps identify the address.
Retention and deletion
We retain order records for a reasonable operational period to support delivery and after-sales service. You may request correction or deletion when there is no operational or legal reason to retain the information.